I have used Vital Voices a couple of times regarding inpatient services. Not only did they resolve my issues, they gave me peace of mind. The next time I went to the hospital it was different: I was treated with respect. Thank you, Vital Voices.
— Donna Wilson, Client
Meaningful Results In Improving Lives
Through the continuing and dedicated work of Vital Voices, many improvements have been made in mental health services in Milwaukee County, resulting in higher satisfaction rates with services and improved accessibility to proper care and treatment.
These are examples of our many achievements:
- Quality-of-life improvements such as medication changes to reduce side effects, new opportunities to learn independent living skills, and freshly painted décor for residents in 12 group homes after Vital Voices advocated for changes.
- Improvement in customer service at a psychiatric clinic after Vital Voices recommended action be taken to improve a support staff person’s attitude toward clients.
- A client who didn’t want to be hospitalized found a safe and supportive place to stay during a mental health crisis after Vital Voices referred him to a facility designed to help people in that kind of situation.
Making a Vital Difference
Follow-up surveys indicate that Vital Voices makes a vital difference. Feedback shows that mental health care providers consistently address 90% of the concerns received by our offices, and that 94% of our clients are satisfied with our work. This success rate clearly demonstrates that the advocacy work of Vital Voices is an empowering force in the lives of those struggling with mental illness. Because of our involvement, consumers are more likely to seek treatment when needed, work with their care providers and lead healthier, independent lives.
Vital Voices for Mental Health is proud to give a stronger voice to mental health consumers and help pave the way to their recovery.